GENERAL TERMS AND CONDITIONS OF SALE
Scope of application
These General Terms and Conditions of Sale govern the contractual relationship between INVERDIVERSIA CAPITAL S.L., operating under the trade name Orleans Cars / Orleans Classic Cars, and users who purchase products through the website https://orleanscars.com.
These terms apply exclusively to the online sale of clothing, accessories and items related to driving and automotive culture. The sale of vehicles is not carried out through electronic contracting and is therefore excluded from the scope of these terms, being subject to personalized agreements between the parties.
Placing an order through the website implies express and unconditional acceptance of these General Terms and Conditions of Sale.
Seller identification
The seller of the products marketed through this website is INVERDIVERSIA CAPITAL S.L., with Tax Identification Number B67575483 and registered office at Escoles Pies, 49, 08017, Barcelona, Spain. The contact email address is info@orleanscars.com and the telephone number is +34 607 185 770.
Purchase process
The purchase process is carried out through the website by selecting the desired products and completing the information required to process the order. Once the purchase process is completed, the user will receive an order confirmation by email.
Orleans Cars reserves the right to reject orders in the event of product unavailability, obvious pricing errors or incorrect information provided by the user.
Prices and taxes
Product prices are displayed in euros and include the legally applicable taxes, unless expressly stated otherwise. Shipping costs, where applicable, will be indicated separately before the completion of the purchase process.
Orleans Cars reserves the right to modify product prices at any time, without such changes affecting orders already confirmed.
Payment methods
Payment for products is made through the payment methods enabled on the website at the time of purchase. Orleans Cars does not store banking details or payment card information, as such data is processed directly by the corresponding payment platforms.
A purchase will not be considered finalized until payment has been confirmed.
Shipping and delivery
Orders will be shipped to the address provided by the user during the purchase process. Delivery times are indicative and may be affected by circumstances beyond the control of Orleans Cars, such as logistical or transportation incidents.
Orleans Cars shall not be liable for delivery delays caused by force majeure or circumstances not attributable to the seller.
Right of withdrawal
In accordance with applicable consumer protection regulations, users have a period of fourteen calendar days from receipt of the order to exercise their right of withdrawal, except in cases legally excluded.
The conditions, deadlines and procedure for exercising the right of withdrawal are detailed in the Returns and Right of Withdrawal Policy available on the website.
Returns
Product returns must be carried out in accordance with the provisions set out in the Returns and Right of Withdrawal Policy. Orleans Cars reserves the right to reject returns that do not comply with the conditions established in said policy.
Warranties
Products sold through the website are covered by the legally established warranties in accordance with applicable Spanish and European regulations. In the event of a defective product, Orleans Cars will proceed, as appropriate, with repair, replacement, price reduction or contract termination, in accordance with applicable law.
Customer service
For any questions, incidents, claims or inquiries related to an order, users may contact Orleans Cars via email at info@orleanscars.com or by telephone at +34 607 185 770.
Personal data protection
The processing of personal data provided during the purchase process is carried out in accordance with the Privacy Policy available on the website and in compliance with Regulation (EU) 2016/679 and Organic Law 3/2018.
Applicable law and jurisdiction
These General Terms and Conditions of Sale are governed by applicable Spanish and European legislation. For the resolution of any dispute that may arise from their interpretation or execution, the parties submit to the courts and tribunals of the city of Barcelona, unless mandatory applicable regulations provide otherwise.
Amendment of the terms
Orleans Cars reserves the right to modify these General Terms and Conditions of Sale at any time. Any amendments will be published on the website and will not affect contracts already concluded prior to such modifications.
Last updated: January 2026